This page is designed to provide you with a brief outline of The Foundation of our Efforts, Vision, and Core Values of service. Should you have any questions, we encourage you make use of our contact form. |
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The Foundation Of Our Efforts
Starting in 1971 as a family go to source on new toys and games available, The Toy Man® Product Guide was a hard copy publication in public libraries. It was originally designed to give reviews on children's toys, with details as to why each toy was recommended for famiily use, based upon personal opinion.
FAST FORWARD
Families and techology have changed drastically over the years, and so has The Toy Man® Product Guide. We now review a much broader variety of products ranging from toys, games and educational products, to infant products and outdoor Play. The Toy Man® Seal of Approval, awards, and certifications are still in use with updated designs, providing added-value to any product available that is a recipient of The Toy Man® Seal of Approval.
Each and every product submitted is carefully evaluated through in-house professional and consumer hands-on review. This careful and strict evaluation method is what has helped our seals, awards and certifications retain the added value for products globally. |
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Our Vision
No matter where you are in the world, constant industry and government changes occur that impact the projected profit goals each year for every business. In consideration of that, our vision is to continue to evolve and maintain service that is consistent with the needs of those we serve.
As part of our effort to maintain our efforts to be most effective, we have no fees of any kind for product submission, evaluation, or posting. This provides a much needed cusion to the fluctuating costs that you have to content with. In addition, products that pass our evaluation carry a strong influence in branding recognition with The Toy Man® Product Guide "Seal of Approval", certifications and awards they have earned.
We are dedicated to advancing our work on providing the most effective tool available for product evaluation, combined with compassionate caring by our staff. In working toward this goal The Toy Man® Product Guide will continue to evolve and enlarge the scope of the efforts we provide for the people we serve.
With every advancement we achieve, it is a contribution to the betterment of others, the very foundation of what we are all about; in essence...It's all about YOU! |
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Our Core Values
Our core values related to customers emphasize customer focus, respect, transparency, and integrity. These values guide how we interact with customers, and communicating clearly. This ensures a positive experience and effective method in building trust.
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CUSTOMER FOCUS: Prioritize customer needs and satisfaction, exceeding expectations, and providing exceptional service |
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RESPECT: Treat all customers with dignity, empathy, and fairness, regardless of their background or situation |
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TRANSPARENCY: Be open and honest in communication and actions, building trust with every customer |
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QUALITY: Deliver our services in the fastest yet most accurate measure to meet customer expectations |
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LOYALTY: Strive to build and maintain a strong customer base through exceptional service and building long-term relationships |
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COMMUNICATION: Communicate effectively with our customers, providing clear and concise information, and responding promptly to inquiries |
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EXCELELLENCE: Strive for high standards in all interactions with our customers, delivering exceptional service, and exceeding expectations |
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